New Digital Experience

This downtime will begin on April 24th and will resume on April 27th once the new platform is live! During this time, you will not have any access to your online banking platform or FNBE app.

Yes! As part of this upgrade, we’re introducing an upgraded Mobile Banking app, which will be available for download starting April 27th.

Yes! You will be able to use one app whether you use our services for personal, business, or both!

You have two options:

1. Through the Current Mobile Banking App

Open your existing app and follow the prompt to download the new version. After installation, log in using your current User ID and Password.

OR

2. Direct Download

Search for “FNB of Elmer” in your device’s app store, download the new app, and log in with your existing credentials. Once the new app has been downloaded, you should delete the old app.

No. After the new platform launches, you’ll continue to sign in with your current User ID and Password. During your first login, you’ll be prompted to verify your identity by choosing either a text message, phone call, or email to receive a one-time passcode. Enter the passcode and submit to complete a secure login.

For a smooth transition, make sure you know your login credentials prior to the down period of April 24 – April 27.

• What if I use biometrics to log in?

If you normally log in using biometrics, make sure you know your User ID and Password before the upgrade. You’ll need to enter these credentials the first time you access the new system. Once you’ve logged in successfully, you can re-enable biometric authentication for future logins.

• What if I don’t know my Username or Password?

If you’re unsure of your User ID, please call us at 856-358-7000 for assistance. If you’ve forgotten your Password, you can reset it by selecting “Forgot Password” on the Online Banking login page and following the instructions provided.

Please try and determine your online username and password before our Online Banking temporary closure on Friday April 24th.

You’ll need to set up any alerts, card controls, and external transfers settings again, as these will not carry over to the new platform.

Please note: Internal transfers will appear in the new system, but if you want to make changes, you’ll need to create a new transfer and delete the old one.

Online Banking gives you convenient tools to manage your finances anytime, anywhere:

• Pay bills or send money to friends, family, or others with ease.
• Access your accounts on the go using our new Mobile Banking app.
• Move funds between your accounts or transfer to other financial institutions.
• Track spending, create budgets, and set goals with our Personal Finance Manager.
• Check your credit score and monitor changes every time you log in.
• Manage and protect your cards with advanced controls.
• Stay informed and safeguard your accounts with customizable alerts.

You can access your Checking and Savings accounts, Certificates of Deposit, Money Market, along with any loans you have with us, all in one place.

Enrollment is quick and easy—sign up online or through our Mobile Banking app. If you need help, contact our customer service team at 856-358-7000.

Online bill payment saves time and money—no checks, no stamps, no trips to the mailbox. You can track all your payments, schedule automatic payments, and pay nearly any bill—utilities, mortgage, even lawn care—with just a few clicks.

Log in to Online or Mobile Banking, select “Bill Pay,” and complete the enrollment form. Once processed (usually within 3 business days), you’re ready to start paying bills online. Please note: You must be enrolled in Online Banking  before signing up for Bill Pay.

Mobile Banking makes managing your accounts simple and secure—anytime, anywhere. You’ll need your User ID and Password for your first login after the upgrade. Once logged in, you can enable biometric authentication for future access.

Mobile Banking can be accessed as follows via any mobile device.

• Mobile Banking App: Download and install the app, then log in using your Online Banking credentials.
• Mobile Browser: Visit [www.elmerbank.com] on your mobile device and log in with the same username and password.

Using our Mobile app, select “Deposits” from the menu, enter the check amount, endorse the check (for mobile deposit only) , and take photos of the front and back. Submit, and you’re done!